SOC (Security Operations Centre)

Ongoing oversight that keeps security from drifting.

Security doesn’t stand still – neither should oversight

Threats evolve, access changes, and environments grow. Without monitoring, small issues can quickly develop into serious incidents.

PSTG provides SOC capability that supports early detection, informed response, and continuous improvement – without overwhelming teams with noise.

Continuous monitoring

Key signals are watched consistently, not intermittently.

Early intervention

Issues are identified before they escalate.

Clear escalation paths

When action is needed, it’s timely and proportionate.

Operational reassurance

You’re not relying on hope or hindsight.

Frequently Asked Questions

Is SOC only for large organisations?

No – we scale monitoring to suit your size and risk profile.

What happens if a security issue is detected?

We investigate, explain the impact, and guide or carry out the response so it’s handled quickly and proportionately.

Who oversees SOC activity?

Sam leads operational oversight, with Harry ensuring alignment to business priorities.

Will alerts be easy to manage?

Yes. You’ll only be notified when something meaningful requires attention.

Meet the team

Sam Jones oversees security monitoring and response, working alongside Harry Sinclair to ensure activity supports your wider objectives.

Maintain confidence, day after day

We help organisations benefit from:

Hear from our clients

“We can’t speak highly enough of the support we receive from PSTG. The wider technical team and service desk are brilliant. Everyone we speak to is friendly, efficient and genuinely committed to helping us. Nothing ever feels like too much trouble.

The service offering as a whole gives us real peace of mind, from the day-to-day queries to the more complex technical challenges, we know we’re in safe hands. It feels like we have a partner who cares, not just a provider, and that’s invaluable to us.”

— Primary Care Workforce Academy

“MAXIS began working with PSTG in 2021 with, what began as license procurement and has since grown into a comprehensive partnership, including the delivery of a reliable managed IT support desk, among other services, across the business.

With help from good leadership, the technical team at PSTG demonstrates a strong understanding of customer needs, reflected in the high level of service and guidance provided by the help desk. Though young, the desks’ technical knowledge and understanding of MAXIS’ business and direction has helped in supporting each department in the organisation as we continue to develop and grow. The combined partial on-site and remote support approach has been crucial in enabling our flexible workforce to continue operating efficiently, whether working from home or in the office.

Through PSTG’s high and consistent delivery of the IT support desk, consultancy, licensing, hardware handling and project support work, MAXIS has been able to streamline and consolidate their IT services into a more efficient and refined setup, improving how they manage and leverage their technology, in-line with business goals.

I can recommend PSTG to any organisation looking for a trusted managed IT support partner.”

— Maxis GBN

“The service desk team are always swift to respond to queries and provide quotes for hardware. In my experience tickets are acknowledged promptly and processed smoothly whether the initial issue is raised directly through the service portal or via email and any delays caused by shipping/tech issues have been flagged up quickly so I’ve always felt in the loop. So far the service from the PSTG team has been great!”

— Curlew Capital

“PSTG are incredibly responsive and knowledgeable, always ready to tackle any challenge we face. Thanks to their support, we’ve been able to focus more on our core mission to provide patient‑centred healthcare in Bromley.”

— Bromley GPA

Let’s Get You Back in Control

Say ‘yes’ to a practical partnership designed around what your organisation needs next.

Stabilise today

Reduce risks and get rapid expert support.

Optimise for tomorrow

Lower costs and streamline your Microsoft environment.

Plan ahead

Build a roadmap that supports long-term growth & compliance.